How Tuesday Chaney Built a Thriving TC Business in Just 8 Months Using Nekst Transaction Coordinator Software

You started your TC business in February. How did things progress in those early months?

Tuesday: I literally started planning this business during a three-day road trip from Texas to West Virginia. I was working in the car, putting together timelines, pre-written emails, and checklists. By February 15th, I officially opened TC ServCo.

I started with Excel spreadsheets and Monday.com because it was free and looked organized. But I quickly realized I was recreating the wheel with every single transaction. Nothing auto-populated, and I had to manually build columns for each specific scenario. It was exhausting.

Within weeks, I was handling 15-20 transactions and working from 5 AM to midnight. I knew something had to change.

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‍What made you choose Nekst to be your real estate transaction management software?

I did my research, probably hours each night sitting on my mother-in-law's couch while we were staying with her. I looked at several platforms, did a few demos, but there was always something missing. I checked out TCDocs, AFrame, all of them.

Some tools were essentially just CRMs. Others couldn't send emails through the system that looked like they came from me. One platform didn't have automation. There was always a dealbreaker.

Then I found Nekst. I remember the exact moment. It was early morning, and I went to my husband and said, "I found something that does it ALL." When I saw it was $500 for a year, he said, "Do what you got to do." I didn't even schedule a demo, I was just like “take my money!” and I just signed up.


‍What was your first impression once you started using Nekst?

My expectations were exceeded. I was just looking for the basics: automated emails, a solid checklist, and something to help me stay organized.

But then I discovered the client portal. Then I realized I could text from the system. The more I used it, the more features I discovered, and I just kept getting more excited. There was nothing underwhelming about it. It was overwhelming in the best way possible.

Which features have been most impactful for your business?

Three things stand out:

‍1. Automated Pre-Written Emails - This is the biggest time saver in my business, hands down. Yes, it takes time upfront to build them, but now I can start my day at 9 AM, finish my file checks by noon, and be on standby for the afternoon. These automated emails have cut my workload by about a third.

‍2. The Task List - I never feel like I'm going to miss anything. I know exactly what's been done in each file, what I'm waiting on, and what my next step is. It's very in-your-face about what needs to be done each day, and I love that clarity.

‍3. The Client Portal - This is honestly the agents' favorite feature. When I announced I was implementing Nekst, they were blown away by the portal. I add a photo of the property, and buyers and sellers can see the entire timeline and status of their transaction without needing a username or login.

I've actually had buyers and sellers message me saying, "Hey, you haven't checked off that earnest money was delivered yet." I love that they're actively engaged and checking in. The fact that it's accessible on their phones with no login requirement is huge. Nobody wants to create another account.

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‍How has Nekst improved your communication with agents and clients?

Consistent communication has always been key to my business. I taught that throughout my entire real estate career. But before Nekst, I felt like I was doing double work. I'd make notes in my files, then have to separately notify everyone.

Now, I just put updates in the portal and everyone can see them. Agents get email reminders. They can see the client portal is being consistently updated. I recently started using the texting feature too, and agents are LOVING it. They're sending me hearts and telling me how awesome it is.

Let's be real: we don't always have our laptops open or emails in front of us. Getting a quick text like "Earnest money and option have been delivered" means they can read it on their watch and move on with their day. I still follow up with an email, but that instant notification is incredibly valuable.

‍You mentioned you're already planning to grow. What does the future look like for TC ServCo?

My immediate goal is to hire an assistant to handle more of the admin work, like when checks or earnest money come in. But I want to stay the face of the company because agents get tied to us, right? I'm not going to just push them off to someone else.

That's where Nekst is going to be critical. I can give my assistant an account, and I'll be able to see their tasks, whether they're completed, and if emails have been sent. I can work very closely with them as a manager.

In 2026, I'm hoping to hire another TC who will build their own business under TC ServCo. Even if I hire someone without 23 years of experience, someone new to the industry, I can say, "I got you. Everything's already built. Follow my timeline, follow the emails, and you'll be just fine."

I wouldn't be able to do that without Nekst. It gives me the confidence that nothing will be dropped or fall through the cracks as long as they follow the tasks.

What would you say to a new TC or someone considering switching to Nekst?

Three things: Start today. Be patient. Don't hesitate to ask for help.

Start today because I regret not having Nekst from the very beginning. I could have built everything in those first two weeks and hit the ground running instead of dealing with that delay.

‍Be patient with yourself. It takes time to build real estate SOPs, workflows, and emails, and it's always evolving. I still make changes and adjustments. People expect everything to be perfect immediately, but this tool is so customizable that you get to build it however you want. My TC business is structured differently than someone else's, and that's the beauty of it.

‍Don't hesitate to ask for help. I cannot speak highly enough about the support team. Any time I've had a question, silly or complex, they've been there. They've never made me feel like I was bothering them. It's better to ask and get your answer quickly than to get frustrated and give up over something that could be resolved in 30 minutes.

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‍Why do you think Nekst succeeds where other real estate task management tools fall short?

Tuesday: Everything is in one place. I was getting frustrated thinking I'd need three different tools, and now I literally have one platform that does it all: my CRM, task management, communication, client portal, texting, everything.

The support is incredible, and the product shows that it's built by people who understand this industry. That makes all the difference.

Nekst has been a lifesaver. It's enabled me to open up more time to grow my business, feel less stressed, and stay organized. I'm not working late nights anymore. I'm not afraid to take on more deals. And I have the confidence that I can scale this business the right way.